VineBrook Homes Property Management Company, LLC ("VineBrook Homes") is pleased to welcome you to www.vinebrookhomes.com (the "Site"). You must accept and agree to be bound by the following Terms of Service. The Terms of Service are a legal contract between you and VineBrook Homes related to identification of a home for you, which includes computer software and, as applicable, associated media, printed materials, and "online" or electronic documentation and information (collectively, the "Service"). YOU ARE ONLY ALLOWED TO USE THE SERVICE IF YOU CAN ENTER INTO A BINDING CONTRACT WITH VINEBROOK HOMES. BY REGISTERING TO USE THE SERVICE, OR BY INSTALLING, COPYING, OR OTHERWISE USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND TERMINATION PROVISIONS BELOW. IF YOU DO NOT AGREE TO SUCH TERMS AND CONDITIONS, DO NOT INSTALL OR USE THIS APPLICATION OR THE SERVICE AND EXIT NOW.
Access to and use of this website (the "Site") and its contents are permitted only for finding a home for rent, and available resident services. Any other access to or use of this Site or its contents is unauthorized. We reserve the right to deactivate or suspend use of the Service by anyone for any reason or no reason at all. Information and materials posted by VineBrook Homes are provided for general reference only and are not warranted to be free of errors, omissions or potential interruptions.
THE SERVICES AND THIS SITE ARE PROVIDED “AS IS, WHERE IS” AS AN ACCOMODATION WITHOUT WARRANTY OF ANY KIND. ALL USE IS AT YOUR SOLE RISK. VINEBROOK HOMES SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL VINEBROOK HOMES, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, ADVERTISERS, OR DATA PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF USE, OR LOSS OF PROFITS) WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), EQUITY OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE OR THE SERVICE. YOUR SOLE REMEDY IN THE EVENT OF ANY DEFICIENCY OR ERROR SHALL BE TO REQUEST THAT VINEBROOK HOMES CORRECT THE MATTER OR, IF VINEBROOK HOMES FAILS TO DO SO, FOR YOU TO DISCONTINUE USE OF THE SERVICE.
You agree to defend, indemnify, and hold VineBrook Homes harmless from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to your use of the Site and the Service, including, without limitation, any actual or threatened suit, demand, or claim made against VineBrook Homes arising out of or relating to the Services, your conduct, your violation of these Terms of Service, or your violation of the rights of any third party.
Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Services must be filed within one (1) year after such claim or cause of action arose, or else that claim or cause of action will be barred forever. You agree to accept sole responsibility for any use of internet facilities conducted or permitted by you or your Clients; the conduct of any business, advertising, marketing or sales in connection therewith; and any negligent or illegal act or omission of you or your agents, contractors, servants, employees, or other users or accesses.
VineBrook Homes is an Equal Housing Opportunity company, which means VineBrook Homes (as well as all of our affiliated entities and employees) complies with the Fair Housing Act and other applicable federal, state and local anti-housing discrimination laws. The federal Fair Housing Act prohibits discrimination in housing because of race, color, national origin, religion, sex, disability and the presence of children. VineBrook Homes also operates in states and local jurisdictions, which have additional fair housing laws and added protected classes. VineBrook Homes is also responsible for complying with those laws and regulations. As such, all rental properties identified in this Site are subject to the federal Fair Housing Act and its state law counterparts. VineBrook Homes will not knowingly permit or allow any discriminatory conduct in the rental of its properties that violates applicable law. Complaints concerning discriminatory practices in housing may be filed with the local office of the U.S. Department of Housing and Urban Development ("HUD").
Any claim or dispute arising out of or relating to these Terms of Service or the Service will be settled by binding arbitration before a single arbitrator in accordance with the commercial arbitration rules of the American Arbitration Association ("AAA"). Any such controversy or claim must be arbitrated on an individual basis, and must not be consolidated in any arbitration with any claim or controversy of any other party.
We may also change or modify these Terms of Service, or any policy or guideline of this Site, at any time and in our sole discretion. You waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Site or Services following the posting of changes or modifications will confirm your acceptance of such changes or modifications. These Terms became effective on April 1, 2016.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. As appropriate, we may ask Users for their names, email addresses, mailing addresses, phone numbers, and credit card information. However, Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. This document was last updated on April 1, 2016.
Vinebrook Homes uses SMS/MMS text messaging to correspond with our residents and prospects to communicate property management activities. Activities may include but is not limited to responding to an application, addressing a maintenance request, renewing your lease, and paying your rent.
The number of text messages you will receive will vary. You will receive a maximum of 10 text messages over a one-month period.
Message and data rates may apply to each text message sent or received from Vinebrook Homes text messages, dependent upon your mobile telephone service rate plan. Please contact your mobile carrier provider for your specific plan and pricing. Vinebrook Homes does not charge a separate fee for sending our text messages.
Supported carriers may change from time to time, but currently include AT&T, Metro PCS, Sprint, T-Mobile, and Verizon Wireless.
T-Mobile© is not liable for delayed or undelivered messages.
To opt-in to receive Vinebrook Homes text messages, please text SIGNUP to 91804 or visit our website at here
To stop receiving Vinebrook Homes text messages, please text STOP to 91804.
Users mobile information will not be shared. Please see above to view Vinebrook Homes Terms & Privacy information.
Delivery of information and content may fail to deliver to your mobile device for a variety of reasons. You understand and acknowledge that mobile network services are outside of Vinebrook Homes control and Vinebrook Homes is not responsible or liable for any issues arising from network failures.
If you need assistance with Vinebrook Homes text messages, please text HELP to 91804. If you have questions regarding these SMS/MMS Terms and Conditions or Vinebrook Homes text messaging service, please call us at 855-513-5678 or visit https://www.vinebrookhomes.com/contacts
SMS/MMS Portion was last updated on March 11,2021.